Coffee News
From chasing leads to asking us to slow them down.
The Challenge
Walter was receiving about 20 inquiries a week through four different channels. Every inquiry needed a manual response, and reaching prospects often meant days of phone tag. Despite hours spent chasing advertisers, only about 20% of inquiries became booked appointments.
What We Built
- Connected inquiries from multiple channels into one system.
- Automated responses and consistent follow-up.
- Made online appointment booking the natural next step.
- Reduced the manual work of turning interest into conversations.
A few weeks after launch, Walter called: “Who do I call?” His calendar already had 16 sales meetings booked that week. A few months later he called again: “Turn it down. I can’t keep up!”
The Bigger Impact
Today Walter has grown his team, expanded his market presence and regularly books more than 20 sales calls a week, with more time to pursue projects that had been on the back burner.
Less chasing. More conversations. More freedom to grow.
Confirmed 2025 conversion rate, up from about 20% before implementation.
LeadXpert improves inquiry capture, response, follow-up and appointment booking. Walter’s sales performance remains his own.




